Resolution Mediation

If you’re a manager dealing with a conflict in the workplace (and what workplace doesn’t have some conflict?), you need a strategy to approach and defuse the disagreement. You can effectively mediate the conflict by following this process: Do preliminary planning, scheduling, and room setup.Getting the right people in the right room at the right [...]

You’re weary. You’re frustrated. You’re unhappy. You’re demotivated. Your interaction with your boss leaves you cold. He’s a bully, intrusive, controlling, picky or petty. He takes credit for your work, never provides positive feedback and misses each meeting he schedules with you. Or he caves immediately under pressure and fails to support you in accomplishing [...]

The Winnebago Conflict Resolution Center, Inc. is a nonprofit community mediation organization that’s been training people to mediate disputes, with a 93 percent settlement rate, since 1990 for work in court cases, employment disputes, family conflicts and community disputes. It will be hosting Mediation Skills Training on March 19-23 from 8 a.m.-4:30 p.m. at the [...]

These tips will help you minimize, reduce, and make less painful, the resistance to change that you create as you introduce changes. This is not the definitive guide to managing resistance to change – but implementing these suggestions, will give you a head start. Own the changes. No matter where the change originated – and [...]

Resistance to change is a natural reaction when employees are asked, well, to change. Change is uncomfortable and requires new ways of thinking and doing. People have trouble developing a vision of what life will look like on the other side of a change. So, they tend to cling to the known rather than embrace [...]

Ask anyone in your workplace what treatment they most want at work. They will likely top their list with the desire to be treated with dignity and respect. Popular songs tout the need for respect. From Aretha Franklin: “R-E-S-P-E-C-T Find out what it means to me.” to Train: “Everybody needs a little respect Everybody needs [...]

Evidence is needed to prove facts in a court of law or a company disciplinary hearing. The main forms of evidence are direct evidence, real evidence, circumstantial evidence and hearsay evidence. The focus of this article will be on hearsay evidence, which is the most controversial form of evidence. Hearsay evidence is second-hand information, when [...]

Santa has a cool job. I wonder what Santa’s resume looks like? Santa has knowledge of distribution and supply chain management, is the director of operations for a fairly large sized organization (I’m not sure just how many elves he has on his staff), has experience in branding, production management, customer service, conflict resolution, project [...]

Q: The employees I manage regularly complain to me about problems with their co-workers. I usually tell them to work it out with the other person. Unfortunately, that strategy doesn’t often work. Both my boss and the employees seem to think it’s my job to fix their conflicts. You’ve said that those who have the [...]

Conflict resolution along with dispute resolution and alternative dispute resolution (ADR) are methods of addressing various sources of conflict and finding methods of resolving this conflict in a manner that may or may not require legal action.  Various methods of conflict or dispute resolution include arbitration, litigation and mediation. Conflict management is often confused with [...]