Conflict is a normal part of doing business. People connected to an organization have different goals, values, standards, etc. However, these differences a part of what makes an organization vital by stimulating creativity, promoting innovation, and change. Organizations without conflict are stagnant.

Conflict should not be considered “good” or “bad”. Instead, it should be evaluated from a perspective which takes into consideration the individual and the organization. Resolutions reflecting the mutual interests of the parties involved, are more likely to result in fewer formal grievances, improved morale and more effective use of human resources.

Ideally, conflict resolution occurs while problems are still manageable. Early recognition of conflict is critical. What can be dealt with effectively today may be more difficult to resolve next week.

Conflicts are inevitable; however anger, grudges, hurt and blame do not have to be. Unmanaged conflicts and disagreements harm important work and workplace relationships. Effectively managed conflict promotes cooperation and builds stronger relationships. Most conflicts can be resolved fairly and in a manner beneficial to all concerned.

An effective conflict resolution process unifies by addressing concerns and issues rather than suppressing them. It gets people talking to each other (instead of about each other), and enables people to be part of a team that cares. The process encourages compromise and collaboration as people learn to work together, develop creative solutions and reach mutually beneficial outcomes.

Don’t fight—solve the problem. Conflicts don’t have to be adversarial. Focus on outcomes and not anger. Work relationships will improve, and the overall sense of well-being will strengthen as successful solutions to problems are developed and implemented. The following is a comparison of the benefits of managed conflict and the damage resulting from out-of-control conflict:

• Managed Conflict

• Strengthens relationships and builds teamwork.
• Encourages open communication and cooperative problem-solving.
• Resolves disagreements quickly and increases productivity.
• Deals with real issues and concentrates on win-win resolution.
• Makes allies and diffuses anger.
• Airs all sides of an issue in a positive, supportive environment.
• Calms and focuses toward results.

• Easy Ways to Increase Organic Visitors to Your Corporate Blog In many people’s opinion, organic traffic is the best. It’s free, it’s targeted and nine times out of ten, you’ll get a much better response, whether it’s for a company promotion, getting readers to your blog and building up solid...
• Discovering The Most Out Of Your Experience For Your Online Business. There is a difference between running your internet business and growing it. While everybody has the capacity to start a business, not everybody has the capacity to help it grow. There are plenty of simple activities you can do to...
• Is it a Sales Letter or a Corporate Blog Post? One of the most common mistakes that corporate blog owners make is turning their blog into a glorified sales letter. While there is a place for sales copy on a blog, it should only be used when absolutely necessary, and...
• Wii Fit: The First Hour My pre-ordered Wii Fit arrived last night. For those who are new to this site, I'm a big believer in the Nintendo Wii for exercise and I find that I can play Wii Tennis for quite some time. I only...
• Start the 2009 Work Year Right for Your Money and Your Life If you are like Mr. ToughMoneyLove, January 2 will be your first work day of 2009.  Your New Year's Resolutions are fresh in your mind.  Perhaps on that list of resolutions are goals such as "keep your job"  and "make...
• Who wrote Zechariah? Who wrote Zechariah: Following the end of the exilic period, the people of Judah began rebuilding the Temple which had been destroyed when Babylon invaded. However, because of threats from other nations, the building of the Temple was postponed. Eventually...

[UKPRwire, Thu Jan 28 2010] Consensio, a leading conflict management and workplace mediation provider, today announces the launch of its Conflict Clinic. This free interactive service will allow HR professionals to access information on informal conflict resolution processes, including mediation and conflict coaching.

Consensio’s Conflict Clinic is a unique and bespoke service which offers HR professionals a one-stop shop for enquiries about managing workplace conflict. The Conflict Clinic will provide clear, practical and professional advice in a timely manner.

Although many organisations are aware of the costs of conflict and would like to offer informal in-house dispute resolution processes, they face various challenges. These include a limited capacity of staff with conflict resolution or mediation skills, a lack of awareness of mediation services, as well as the prevalence of employees who choose the formal route to conflict resolution.

The new ACAS Code of Practice on Grievance and Disciplinary Procedures recommends the use of mediation to resolve workplace conflict as a means of decreasing formal grievances and Employment Tribunal (ET) claims. Current figures show that ET claims are at a record high and these numbers are expected to continue to rise in 2010. With this in mind, and reacting to client demand for access to impartial professionals, Consensio has developed the Conflict Clinic to allow organisations to directly contact an expert for support and guidance.

“The use of alternative forms of dispute resolution, including mediation, to resolve workplace conflict is important in any type of organisation. But in order for this to be successful, staff within organisations require adequate skills, as well as confidence. Due to the significant cost of conflict to organisations and employees, organisations need to work harder to solve conflict before it reaches formal process and escalates to Employment Tribunal”, said Anna Shields, Director of Consensio. “The Conflict Clinic has been created to help organisations get support and advice from experts in the field, to answer questions and concers HR professionals may have, and to promote informal ways of resolving conflict, such as through the use of mediation or conflict coaching.”

To access the Conflict Clinic, please visit: www.consensiopartners.co.uk.

About Consensio
Consensio is a leading provider of conflict management and workplace mediation solutions to organisations across the UK. Consensio believes that each client is unique and its team of experts pride themselves in creating and delivering cost-effective bespoke solutions to help manage workplace conflict. Consensio works in partnership with its clients and offers an array of services including: mediation, coaching, consultancy and accredited training. Consensio’s customers span small organisations to FTSE 100 enterprises, in both the private, public and third sectors across the UK. For more information about Consensio, please visit: www.consensiopartners.co.uk.

http://www.ukprwire.com/Detailed/Business/Consensio_Announces_the_Launch_of_its_Conflict_Clinic_65689.shtml

Wpg Auto Financing

Resolution Mediation

http://www.resolutionmediation.net

• Farmer’s Insurance Open at the Torrey Pines Golf Course in La Jolla, California This week in golf featured the Farmer’s Insurance Open, played at the Torrey Pines Golf Course in La Jolla, California. The tournament featured most of the big names in the PGA Tour and featured the first tournament of the year...
• Sony Open at the Waialae Country Club in Honolulu, Hawaii This week in Golf featured the Sony Open in Hawaii, held at the Waialae Country Club in Honolulu, Hawaii. The Purse for the tournament was $5.5 million, with the winner taking home nearly $1 million. The field featured some well...
• What's Coaching when it's at Work Training leaders to use the coach approach is the next step for organizations embracing this concept. If coaching in the workplace didn’t exist, we’d need to invent it. Think about that. Over the last decade, the way people interact with...